Mindful Social #CustServ with Toby Metcalf

By fouts | Mindful Social Chat

Oct 05

MindfulSocial with Toby Metcalf
Toby Metcalf is a great guest for our mindful social chat this week. As the tech support community manager for PTC he puts the customer first and works hard to increase customer satisfaction. Here’s a recent post that really resonated with me, “What businesses can learn from the Grateful Dead” highlighting the values of transparency, authenticity and generosity. Check it out!

Can customer service be mindful? You bet it can. Join us for this chat and learn how a mindful approach can make a world of difference!

[bctt tweet=”Can #custserv be #mindful? Join me Tues 10 AM PT /1PM ET for #mindfulsocial w @Toby_Metcalf + find out!”]

How does this work?
A Twitter Chat is an open forum. I will ask questions around incorporating mindfulness practices into our work as marketers and how that affects and informs our work and relationships with our following. Any and all are welcome to join in and answer in your own way or ask your questions about mindfulness, marketing, or anything else that comes to mind. Your voice is as important as ours here. Be sure to tag everything with the hashtag #MindfulSocial so everyone sees your responses in the chat.

Never participated in a Tweet Chat?
No problem.  All you need to do is follow @toby_metcalf and @jfouts. Then show up at 10 AM Pacific time on Twitter and follow the hashtag #MindfulSocial to watch live or tweet with us.  Learn more with our guide to Twitter chats. Most important of all, have fun and maybe learn something new!

Missed the chat? Here’s the re-cap!

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In it I combine mindfulness practices with 20 years of digital marketing experience to give you a leg up on real engagement with your market through social media.